Legal & Privacy Transparency

Privacy Policy

Sortiq Solutions Pvt. Ltd. • Protecting Your Information & Personal Data

Effective Date: May 15, 2026 • Compliant with Global Privacy Best Practices

Welcome to Sortiq Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sortiqsolutions.com and use our IT, software, and digital services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1 Information We Collect

We may collect the following categories of information when you interact with our website, inquire about projects, or utilize our services:

Personal Information

Information you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Billing and payment details
  • Details submitted via forms, consultations, or job inquiries

Technical & Usage

Automatically collected when browsing, including:

  • IP address and geolocation
  • Browser type and version
  • Device information and screen size
  • Operating system
  • Referral URLs and landing pages
  • Session duration, clicks, and analytics data
  • Cookies and tracking tags

Project-Related

Collected during contract execution, including:

  • Website credentials and server/hosting logins
  • Design assets, branding files, and mockups
  • Business requirements and technical documentation
  • Content and copy provided for development or marketing

2 How We Use Your Information

We use collected information exclusively for legitimate and lawful business purposes, including:

Providing web development, mobile apps, software, and digital marketing services
Responding promptly to contact inquiries, proposals, and support tickets
Managing ongoing client milestones, contracts, and deliverable communications
Processing verified invoices, statements, and payment transactions
Improving website performance, page loading speeds, and overall user experience
Monitoring platform security, cyber protection, and preventing fraudulent activity
Conducting performance tracking, analytics, and targeted marketing campaigns
Complying with statutory, tax, legal, and regulatory requirements

3 Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar web tracking mechanisms to enhance your browsing experience. Specifically, they are used to:

  • Improve website speed and caching performance
  • Remember user preferences and locale settings
  • Analyze visitor patterns and conversion funnels
  • Deliver relevant insights and support advertising efforts
Cookie Control: You can choose to disable or clear cookies through your browser settings at any time. Please note that disabling certain essential cookies may affect some features or interactivity of the website.

4 Information Sharing & Disclosure

We Do Not Sell Your Data

Sortiq Solutions Pvt. Ltd. does not sell, trade, rent, or monetize your personal information to third parties under any circumstances.

We may share necessary data strictly with trusted third-party service providers who assist us in operations under rigorous confidentiality standards, including:

  • Cloud & Hosting Infrastructure: Reliable web hosting and database providers
  • Payment Gateways: Secure, PCI-DSS compliant payment processing platforms
  • Analytics & Diagnostics: Industry-standard analytics (e.g. Google Analytics)
  • Communication Systems: Secure email and customer notification systems
  • Legal & Law Enforcement: Only when legally mandated by subpoena, court order, or applicable law

5 Data Security

We implement comprehensive technical, administrative, and organizational measures to safeguard your data against unauthorized access, loss, misuse, modification, disclosure, or destruction.

Our defenses include SSL/TLS encryption protocols, firewalls, role-based access management, and regular security audits. While we employ commercially accepted industry standards to protect your information, no electronic transmission over the internet or digital storage can be guaranteed 100% impenetrable.

6 Third-Party Links & Services

Our website may contain links to external sites, platforms, partner portals, or third-party tools. Sortiq Solutions is not responsible for the privacy practices, policies, or content of these external sites.

We encourage users to read the individual privacy notices of any external websites or services they visit through external links.

7 Data Retention

We retain your personal information only for as long as is necessary to fulfill the operational purposes outlined in this Privacy Policy, satisfy contract obligations, resolve legal disputes, and enforce our agreements. Once data is no longer required, it is safely deleted or anonymized.

8 Your Rights

Depending on your location and applicable privacy laws, you possess legal rights regarding your personal data:

Right to Access Request a copy of the personal information we hold about you.
Right to Rectification Request corrections to inaccurate, incomplete, or outdated data.
Right to Erasure (“Be Forgotten”) Request the deletion of your personal records from our databases.
Right to Withdraw Consent Opt out of marketing communications and promotional emails anytime.
Right to Restrict or Object Object to or limit specific automated data processing activities.

To exercise any of these privacy rights, please reach out directly to our privacy desk at sortiqsolutions@gmail.com.

9 Children’s Privacy

Our IT and digital services are not directed to individuals under the age of 13. We do not knowingly solicit or collect personal identifiable information from children.

If we learn that we have mistakenly collected personal information from a minor without parental consent, we will take immediate measures to permanently delete that information from our servers.

10 Changes to This Privacy Policy

We reserve the right to revise, update, or modify this Privacy Policy at our discretion to reflect evolving legal, technological, or operational standards.

Any modifications will be published on this page accompanied by an updated “Effective Date”. Your continued use of our website or services following any revisions indicates your acknowledgment and acceptance of the revised terms.

11 Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy, or wish to submit a data inquiry, please get in touch with our team:

Sortiq Solutions Pvt. Ltd.

Official Website www.sortiqsolutions.com
Telephone +91 9646522110
Registered Office

E-51, Second Floor, Phase 8, Industrial Area, S.A.S. Nagar, Mohali, Punjab – 160071, India

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